Terms & Conditions
Cancelation policy and booking fees
Effective 1st January 2020
To aid the smooth running and planning of our salon, we politely request a minimum of 24 hours notice for any cancellation or amendments of appointments.
We do understand that life can get in the way and we will always be willing to help and accommodate.
Unfortunately, if a client does not show, will have missed the opportunity, to offer the appointment to another client, which will cause a loss to our business.
No show clients will have a 25% cancelation fee added to their next service. This will be calculated from the missed appointment.
Late cancellations will have a 10% late cancelation fee added to their next service. This will be calculated from the appointment cancelled.
If you are unable to attend your appointment please call the salon on 01162558596 as soon as possible, alternatively, out of salon hours please drop us a message through our face book page or email: firstname.lastname@example.org
New clients with a predicted service bill exceeding £80 will need to pay a 10% booking fee. This is only refundable if within our 24 hour cancellation policy.